Support

We are committed to providing our customers that have a LCSS agreement with continuous updates of ICU’s software, with a guarantee of the system equipment, and with easy and quick access to our customer support via email or telephone.

LCSS is short for "Licence and Customer Support Services". The LCSS agreement is a yearly licence and support agreement that we offer our customers. Click here to learn more about the LCSS agreement (PDF).

Please contact our customer support in case you encounter issues or problems with the installation, configuration or use of Boomerang. Always indicate your LCSS number when you contact us. You will find the number on the first page in your LCSS agreement.

Available
Monday to Friday 9.00-17.00 CET
excluding holidays

Phone: +46 (0)8 544 435 60
Fax: +46 (0)8 756 79 34
support(at)icu.se